Online Real Estate

Easy to use

By working with a RELAY® agent you have access to information about your property sale 24/7 through an easy-to-use and secure online site. Your agent is always happy to help you with any questions, or you can check here for answers on how to use RELAY®.

Here is the basic information for using RELAY® as a buyer or seller:

To create your user name and password

1. Open your Welcome to RELAY® email
2. Click on the orange SIGN IN button to create the user name and password you will use to sign in
3. Enter a User Name and secure Password
   (Your user name is at least 8 characters long, with no spaces or punctuation. Your secure Password is at least 8 characters long, and has at least one lowercase letter, one uppercase letter, and one number. This keeps your transaction information and identity secure.)
4. Enter a Reminder Question, which will be used if you forget your user name or password
5. Read the Terms of Use and click Sign in

The user name and password which you created will let you securely view you real estate transaction at any time! Just visit your agent's website, or sign in at www.RELAYLogin.com.

If you lost your Welcome to RELAY email, you can contact your agent to reset your password, or click the Forgot User Name? link on the sign in screen, and follow the instructions. If you forget your password, click the Forgot Password? link on the sign in screen, and follow the instructions.

To view a document:

1. Sign in to view your real estate documents
   (look up your sign in page at www.RELAYLogin.com)
2. Click on the documents tab
3. Click on the document name

To add a new document:

1. Sign in to view your real estate documents
   (look up your sign in page at www.RELAYLogin.com)
2. Click on the documents tab
3. Click on the new document button
   (if you do not see a new document button, this feature is not available for you at this time)
4. Search for the document on your computer to upload it to RELAY®
5. Name the document and click save
   The document is scanned for viruses, and provided to the real estate agent you are working with.

To add a signed document or document version:

1. Sign in to view your real estate documents
   (look up your sign in page at www.RELAYLogin.com)
2. Click on the documents tab
3. Click on the document detail magnifying glass to the right of the document
4. Click on the new version button
5. Search for the document on your computer to upload it to RELAY®
6. Name the document and click save
   The document is scanned for viruses, and provided to the real estate agent you are working with.

To view a note from your agent:

1. Sign in to view your real estate documents
   (look up your sign in page at www.RELAYLogin.com)
2. Click on the notes tab
   (you will be able to see any available notes for this real estate transaction)
3. If available, you can click on the add note button to respond

To submit a customer satisfaction survey:

1. Sign in to view your real estate documents
   (look up your sign in page at www.RELAYLogin.com)
2. Click on the customer satisfaction tab
3. You have three choices which will help you let your agent know how you feel about this transaction:
   • I am very satisfied with the current state of my transaction.
   • I feel neutral about the current state of my transaction.
   • I feel neutral about the current state of my transaction.
   Select one of these choices, then enter further comments
4. Click Send to submit this survey

To update your contact infomration or preferences:

1. Sign in to view your real estate documents
   (look up your sign in page at www.RELAYLogin.com)
2. Click on the profile link
3. Click edit contact information to update your name, address, or phone number
4. Click change password to change your password
5. Click edit preferences to set your e-mail preferences

The steps above take you through everything you need to know to use RELAY! Start saving time and working closer with your real estate agent today.